SHIPPING POLICY

SHIPPING TIMES
SHIPPING TIMES ARE ESTIMATES ONLY AND ARE NOT GUARANTEED. DELIVERY TIMEFRAMES MAY VARY BASED ON DESTINATION, CARRIER, CUSTOMS CLEARANCE, AND OTHER FACTORS OUTSIDE OF OUR CONTROL. INTERNATIONAL SHIPMENTS MAY EXPERIENCE LONGER DELIVERY TIMES.

SHIPPING DELAYS
DELAYS MAY OCCUR DUE TO CARRIER ISSUES, CUSTOMS INSPECTIONS, WEATHER CONDITIONS, LABOUR DISRUPTIONS, OR OTHER UNFORESEEN EVENTS. STAR SCREENS SUNGLASSES IS NOT RESPONSIBLE FOR SHIPPING DELAYS CAUSED BY THIRD-PARTY CARRIERS OR CUSTOMS AUTHORITIES.

CUSTOMS, DUTIES, AND TAXES (CANADA)
CUSTOMERS ARE RESPONSIBLE FOR ANY APPLICABLE CUSTOMS DUTIES, IMPORT TAXES, BROKERAGE FEES, OR OTHER CHARGES IMPOSED BY THE CANADA BORDER SERVICES AGENCY (CBSA) OR OTHER AUTHORITIES. WE ARE NOT RESPONSIBLE FOR SHIPMENTS THAT ARE DELAYED, HELD, REJECTED, OR SEIZED BY CUSTOMS.

LOST OR DAMAGED SHIPMENTS
ONCE AN ORDER HAS BEEN HANDED OVER TO THE SHIPPING CARRIER, RESPONSIBILITY FOR DELIVERY RESTS WITH THE CARRIER. WE ARE NOT LIABLE FOR LOST, STOLEN, OR DAMAGED PACKAGES CAUSED BY SHIPPING CARRIERS, INCORRECT ADDRESS INFORMATION PROVIDED BY THE CUSTOMER, OR CUSTOMS ACTIONS.

ADDRESS ACCURACY
CUSTOMERS ARE RESPONSIBLE FOR ENSURING THAT SHIPPING INFORMATION IS COMPLETE AND ACCURATE AT CHECKOUT. WE ARE NOT RESPONSIBLE FOR ORDERS SHIPPED TO INCORRECT OR INCOMPLETE ADDRESSES PROVIDED BY THE CUSTOMER.

ORDER TRACKING
TRACKING INFORMATION MAY BE PROVIDED WHEN AVAILABLE. TRACKING UPDATES MAY BE DELAYED OR LIMITED DEPENDING ON THE SHIPPING CARRIER AND DESTINATION.